The Journal of Leadership Studies published our invited article about the future of leadership, “Smart Leadership Communication in the Age of Mobile Phones”. We posed a simple question that every leader should contemplate.
Here’s a preview: How should leaders communicate, given smart phone-shaped sensibilities for fingertip-quick information, video game-like decision making and social media hyper-connectivity? Unlike tapping on a smart phone, finding relevant and useful information may require time to generate and discover. Unlike a video game, organizations may not be able to provide instantaneous feedback on success and failure. And unlike social media, decision-makers’ “likes” may not be easily and quickly discerned. Future successful leaders will need to bridge the gap between their organizations’ visions and employee technology-driven expectations. In particular, leaders will need to better govern three communication dynamics: tempo, messaging and networks.
If you’d like more information, please see https://rdcu.be/bhyvd